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GDPR Compliance

Our commitment to protecting your data and ensuring compliance with the General Data Protection Regulation

Data Protection

All personal data is encrypted and stored securely with industry-standard protection measures.

Secure Processing

We process data only for specified, explicit, and legitimate purposes with your consent.

Transparency

Clear information about what data we collect, why, and how we use it.

Your Rights

Full support for GDPR rights including access, rectification, erasure, and data portability.

GDPR Principles We Follow

  • Lawfulness, fairness, and transparency: We process data legally, fairly, and transparently
  • Purpose limitation: Data is collected for specified, explicit purposes only
  • Data minimization: We collect only necessary data
  • Accuracy: Personal data is kept accurate and up to date
  • Storage limitation: Data is retained only as long as necessary
  • Integrity and confidentiality: Appropriate security measures protect your data
  • Accountability: We demonstrate compliance with GDPR principles

Data Processing Activities

Service Delivery

Purpose: Provide repair, data recovery, and analytics services

Legal Basis: Contract performance

Data Types: Contact info, technical specs, service history

Analytics & Monitoring

Purpose: OPC-UA machine data analytics

Legal Basis: Consent + Contract

Data Types: Machine data, performance metrics

Your GDPR Rights

To exercise any of these rights, please contact us:

Data Protection Contact

Email: privacy@industrialtechsolutions.com

Or use our contact form

We will respond to all requests within 30 days as required by GDPR.

Data Security Measures

  • End-to-end encryption for data in transit and at rest
  • Multi-factor authentication for system access
  • Regular security audits and penetration testing
  • Employee training on data protection
  • Incident response plan for data breaches
  • Secure backup and disaster recovery systems

International Data Transfers

When transferring data outside the EU/EEA, we ensure adequate safeguards through Standard Contractual Clauses (SCCs) approved by the European Commission. All service providers are contractually bound to GDPR-equivalent standards.

Data Breach Notification

In the unlikely event of a data breach affecting your personal data, we will notify you and relevant supervisory authorities within 72 hours as required by GDPR Article 33 and 34.

Questions or Concerns?

If you have questions about our GDPR compliance or wish to exercise your rights, please contact our Data Protection Officer. You also have the right to lodge a complaint with your local supervisory authority.